Question 1

What are renders and how are they counted?

Accepted Answer

A render is counted each time you generate a PDF or PNG through our API. Preview renders in the template editor don’t count toward your limit.

Question 2

Where can I get my API key?

Accepted Answer

You’ll have access to your API Key as soon as you choose one of our plans to subscribe to.

Question 3

Does pdf noodle have a free plan?

Accepted Answer

We offer a 7-day free trial with full access to all features. You can build your first template for free before starting the trial.

Question 4

Which plan is the right for me?

Accepted Answer

It depends on your volume. Most startups start with the Starter plan and upgrade as they scale. If you’re unsure, start with the free trial and see how many renders you actually need.

Question 5

If I’m not happy with the product, can I have my money back?

Accepted Answer

Yes. If you’re not satisfied within the first 30 days, contact us and we’ll refund you. No questions asked.

Question 6

How long does it take to generate a document?

Accepted Answer

Most PDFs render in under 2 seconds. Complex documents with many pages or heavy images may take slightly longer, but we’re built for speed at any scale.

Question 7

Is "Unlimited PDFs" really unlimited?

Accepted Answer

Yes. On the Business, Scale, and Enterprise plans, you can generate as many PDFs as you need with no hard cap. The only requirement is that usage stays within our terms of service—no abusive or malicious usage. For legitimate business use, there is no limit.

Question 8

What happens if I exceed my plan limits?

Accepted Answer

We’ll notify you before you hit your limit. You can upgrade anytime, or we’ll automatically upgrade you once you reach your limit. Your PDF generation never stops!

Question 9

Can I use HTML/CSS or just the visual builder?

Accepted Answer

Both. Use our visual drag-and-drop builder, write raw HTML/CSS, or mix them. You choose the level of control you need.

Question 10

Do you support complex layouts like dynamic tables and page breaks?

Accepted Answer

Yes. This is what we’re built for. Dynamic tables, conditional sections, variable-length content, and smart page breaks that don’t cut your content in half.

Question 11

How does AI template creation work?

Accepted Answer

Describe what you need in plain text, and AI generates a full template with layout, styles, and structure. You can also upload an existing PDF and AI will recreate it as an editable template.

Question 12

Can non-technical team members edit templates?

Accepted Answer

Yes. The visual builder is designed so anyone on your team can update text, images, or layout without writing code or waiting on developers.

Question 13

Can I integrate PDF Noodle with other no-code tools?

Accepted Answer

Yes. We have native integrations with n8n, Make, Zapier, and Bubble. You can also use our REST API or SDKs for Python, JavaScript, PHP, and more.

Question 14

Where are the images or PDFs stored?

Accepted Answer

By default, we store generated PDFs on our secure AWS infrastructure. You can also configure your own S3 bucket if you prefer full control over storage.

Question 15

Can I use my own S3 bucket for storage?

Accepted Answer

Yes. You can connect your own AWS S3 bucket (or S3-compatible storage) and we’ll send the generated PDFs directly there. Your data, your infrastructure.

Question 16

Is my data secure? Are you GDPR and HIPAA compliant?

Accepted Answer

Yes. We’re GDPR and HIPAA compliant. All data is transmitted over SSL. We don’t store the payload data you send to generate PDFs—only the final output, and you can control where that’s stored.

Question 17

What information do you store?

Accepted Answer

We store your account info, templates, and generated PDFs (unless you use your own bucket). We do not store the data payload sent to generate each PDF.

Question 18

Can I switch between plans or cancel my subscription?

Accepted Answer

Yes. Upgrade, downgrade, or cancel anytime from your dashboard. No long-term contracts, no cancellation fees.

Question 19

How do I get support?

Accepted Answer

Email us at support@pdfnoodle.com or use the in-app chat. We typically respond within a few hours on business days.

Unlimited PDFs from $89/month

Included in all plans

Frequently Asked Questions

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